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What is my order number?
An order number is generated and emailed to you after you place an order. Your order number can be used to track the order you placed, and in case you need to speak to a customer service representative about a specific order.
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What happens after I place an order?
Once you place an order online, it is immediately sent to staff in for processing. Once the order is verified, we will send the order to our preferred agent. Our staff will ensure that your order is delivered on time, and that it reflects the dollar amount spent. Our agent usually receives the order no later than 5 minutes after it has been submitted on our website. We send the order to our Aramex team where they wll deliver your items to the address specified by you.
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Can I change the delivery address?
We will be more than happy to change the delivery address as long as your order has not been delivered or is not on its way to being delivered. To change a delivery address, either send an email to, or call at 03 998 664 from Lebanon or +9613998664 from outside Lebanon. Please include the order number and the new delivery address if you send an email.
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Can I cancel my order?
We can easily cancel your order if it has not yet been delivered or is not on its way to being delivered. We will refund the grand total to the credit card used at the time of purchase. To cancel an order, you can email or call at 03 998 664 from Lebanon or +961 3 998 664 from outside Lebanon.

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Is it safe to use my credit card online? will never transfer your credit card number in any form that is readable by anyone else. You can be assured that we use the latest technologies including SSL (secure sockets layer) to safely encrypt your credit card. does not save credit card numbers. They are deleted immediately after charges have been applied. We strongly believe in keeping our customer's records private, and we will not share your information with any other website or vendor.
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When will my order arrive?
Your order will arrive on the delivery date you specify. If for any reason the delivery is late, you can request a full refund.
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What if I lost my password?
You can recover your password by clicking on "forgot your password" in the login box.
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Why isn't your site working with my browser? has been built to fully support all major browsers. This include Microsoft Internet Explorer 5.x and beyond, Netscape 5.x and beyond, AOL and Opera. If for some reason you are unable to order or view the site, please send us an email at so that we may look into this matter further.
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Which credit cards do you accept?
We accept Visa, MasterCard, American Express, Discover, Diners Club, Visa Electronic, JCB, Paypal, and Western Union, to pay by Western Union or Cash from Lebanon email us at
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Do I have to pay taxes and duties after I place my order?
Orders delivered inside Lebanon and worldwide are not subject to any Tax fees, however this doesn't apply on Customs duty if any shipment is subject to customs fees, this usually doesn't happen but in case you order was subject to any customs duty LebanonPath will not be responsible to cover the required fees.
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