What information we hold about you
If you have bought something from us we will have your email address, phone number, and billing address. If you choose to deliver items to a someone else we will also have their name and address. Information is only used to help us deliver the parcels and contact you. We do not store credit card details - when you buy online, you will be prompted to enter your details directly on the payment page.
You may also optionally decide to receive our newsletter and special offers. You can opt-out of this at any time by using 'My Account'.
We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.
Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. You can see them as small text files inside your 'Temporary Internet Files' folder in Windows. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site. We also use software to track general browsing behaviour on our website. This means that we can build up a picture of the most popular areas and paths through the site and any problem areas, though we don't use it on a personal level to track individuals and their behaviour.
You may experience problems with our site when you try to buy items. These are usually to do with how you have set up your security settings in your web browser.
If you have set your Security Settings in Internet Explorer to 'high' you have disabled cookies. Our site uses cookies to provide some features such as the Shopping Cart and My Account. To use the site you will need to set the security level for the internet to Medium (under Tools/Internet Options). This is for "Safe browsing but still functional". Alternatively you can add LebanonPath.com to your list of trusted sites.
In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.
By using our web site you consent to us using the personal information you have given Lebanon Path and our trusted partners, as outlined in this Privacy Policy. If you are worried about anything to do with our site, please email us at info@lebanonpath.com and we'll be glad to address any concerns.
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